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PRIVACY POLICY

Last updated: 23 August 2026

1. Who we are

Steadlet Property Management Ltd ("we", "us", or "our") is a limited company registered in England & Wales. We operate the website steadlet.co.uk.

We are the data controller responsible for your personal data. Our registered office address is available on request via hello@steadlet.co.uk.

2. What personal data we collect

We may collect and process the following personal data:

  • Identity and contact data: name, email address, phone number.

  • Property data: property address, property type, rental history, and details you provide about the property.

  • Technical data: IP address, browser type, device information, and cookies when you visit our website.

  • Communication data: records of emails, calls, or messages you send us.

3. How we collect your data

  • Directly from you when you fill in our contact form, email us, or call us.

  • Automatically through cookies and analytics when you browse our website.

4. How we use your data

We use your personal data for the following purposes:

Table

PurposeLegal Basis

To respond to your enquiries and provide property assessmentsLegitimate interest / Performance of a contract

To manage properties under our rent-to-rent or management agreementsPerformance of a contract

To comply with legal obligations (e.g., tax, property law)Legal obligation

To improve our website and servicesLegitimate interest

We do not sell your personal data to third parties.

5. Who we share your data with

We may share your data with:

  • Service providers who help us operate our business (e.g., IT support, accounting software).

  • Legal and regulatory authorities where required by law.

  • Insurance providers or contractors where necessary for property maintenance.

All third parties are required to keep your data secure and use it only for the specified purpose.

6. How long we keep your data

We retain your personal data only for as long as necessary:

  • Enquiry data: 12 months if no contract is formed.

  • Client data: 7 years after the end of our agreement (for tax and legal compliance).

  • Website analytics: 26 months.

7. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Rectification of inaccurate or incomplete data.

  • Erasure ("right to be forgotten") in certain circumstances.

  • Restrict processing of your data.

  • Data portability — receive your data in a structured format.

  • Object to processing based on legitimate interests.

To exercise any of these rights, email us at hello@steadlet.co.uk. We will respond within one month.

8. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@steadlet.co.uk

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

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